Chiranjibi Chapagain
Chairman, Insurance Board
Seven
decades have elapsed since insurance companies came into existence in Nepal,
but the industry is still struggling to find its feet. Low penetration and
coverage of the people are the big challenges facing it despite its
quantitative growth. Altogether there are 27 life and non-life insurance
companies, but they have covered only 7-8 per cent of the people with a market
size of Rs. 47 billion. Their financial governance, coverage of the rural
people and the capacity of the regulating body are often called into scrutiny.
As a regulating body, the Insurance Board has a responsibility to ensure the
smooth growth and governance of the insurance companies.
Its
newly-appointed chairman, Chiranjibi Chapagain, has batten down the hatches to
boost the insurance industry. Chapagai did his MBA and EMBA from Tribhuvan and
Purbanchal University and had served at the central bank for two-and-a-half
decades. Modnath Dhakal of The Rising Nepal talked with Chapagain on a
wide range of issues relating to the insurance market scenario, the role of the
IB as a regulator, access to insurance, health insurance and capital increment
of the insurance companies. Excerpts:
You worked in the banking sector
regulator, Nepal Rastra Bank, for a long time and now have taken over the reins
of the Board. How do you see your responsibility?
Banking
and insurance are parts of the same financial system. If we view the
international tradition of regulation, the core principles of the banking and
insurance sector are the same although the banking industry is leading the
financial market. Insurance is not a new area for me. On the other hand, the
first insurance company in Nepal was established as a sister organisation of
Nepal Bank Limited some 70 years ago. Insurance is also seen as a risk minimisation
tool for the banks. But in terms of development, the insurance sector in Nepal
is still lagging behind the banking sector.
What is
your vision to strengthen the insurance
sector?
My focus
will be to reform the policy and institutional aspects to strengthen the
sector. The Insurance Act, 1968 is unable to address the changes that the insurance
industry has undergone over the decades. The draft of the new act has been
prepared and submitted to the Ministry of Finance. If promulgated, it will
strengthen the Insurance Board with greater independence, capacity enhancement
and human resource management, and will address the loopholes on the part of the
insurers. There are 27 insurance companies with more than 400 branches, but we
have only around 40 employees, which are insufficient for monitoring,
evaluating and preparing the reports. Sometimes, the Board may take over the
management of the insurance companies, but we don't have enough human resources
for this.
Some people still doubt that a banker
can be an efficient insurance regulator. What is your take on this?
If I take
the responsibility just for the sake of the job, they may be right. Although we
have a 74-year history of insurance, it is still in the initial phase. I am
aware that there are a lot of challenges in this sector, and I have come here
to face them and improve the entire insurance sector.
What are your plans to enhance access
to insurance in Nepal, which still hovers around 7 per cent?
People's
access to insurance is not satisfactory. The present 7-8 per cent coverage was
due to the mandatory 'Foreign Employment Term Insurance'. The total market size
of both life and non-life insurance has reached only Rs. 47 billion so far.
Therefore, I think that increasing the coverage of insurance is the major
challenge. I would like to begin the process by enhancing the capacity of the
IB so as to have better regulation and expand the insurance coverage of the
rural and far flung areas as well. Discussions are underway to establish a
separate mechanism to expand insurance to the rural and far-flung areas. Most
of the insurance companies are concentrated in the urban areas, especially the large
cities, and are reluctant to go to the villages. Establishing such a mechanism
will be instrumental in enhancing the people's access to insurance services.
For example, micro-insurance will also help in enhancing both the coverage and
access. The new insurance act will open possibilities for such initiatives. We
are hopeful that the act will be passed by the parliament in the current fiscal
year.
There is talk about granting licenses
to new insurance companies while some experts voice that the number of
companies is already more than enough and they should be merged. Do we need
more insurance companies?
Regulatory
bodies should not issue licenses without studying the market potential and
size, and should not force the companies to increase their capital without convincing
conditions. We should see the market size and its growth rate before issuing
license and capital increment. There is a dire need of a new licensing policy.
Currently, there are insurance companies run by the government, private sector,
foreign joint venture and branch offices, but there is no clear provision for
foreign joint venture companies and to operate a branch of foreign insurance
companies in Nepal. There is possibility for more private sector, joint venture
companies and operating branches in the country. Their licensing, size of
capital and procedural aspects must be clear in the policy.
What will be the role of the Insurance
Board in promoting and regulating the 'Health Insurance Policy' announced by
the government through the budget of the current fiscal year?
I have
participated in a discussion on 'Health Insurance' with the government. I heard
that the government has implemented the policy itself and plans to enhance the
coverage by establishing a separate board. The IB has asked the government not
to develop and implement any insurance service product without consulting the
board because the Insurance Act, 1992 has provisioned that such endeavours
should be taken in consultation with the IB. It is an international practice
that governments can develop and implement such policies for the welfare of the
people, but the policy and regulatory measures should be clear. The IB will
also be included in the board for health insurance, according to the draft of
the law being developed. We want to bring 'Health Insurance' under the umbrella
of the IB.
Payment of 'Fire Insurance policy', which also
covers losses occurred due to earthquakes, looks good in terms of the number of
cases, but large amounts of housing company policies are yet to be cleared.
What is the IB doing in this regard?
Claims of
individual houses have almost been cleared, but the problem lies in the case of
apartments. I found confusion in this case because the insurance policy has
covered the flat (apartment) of the families, but the lifts, stairs and other
common facilities have not been insured. The Board is yet to see the details of
such cases, but will try to resolve it as per the international practice. The
IB has suggested that the insurers address the common facilities of an apartment
also in their insurance policies.
Insurance companies are waiting for a
policy to allow them to invest in large infrastructure projects to utilise
their insurance funds. Are there any preparations in formulating a policy to
allow them to invest in infrastructure projects?
Currently,
insurance companies can invest 5 per cent of their funds in infrastructure
projects, and they want to invest more in such projects. But it might create
problems as long-term infrastructure projects don't give returns for a couple
of years, and sometimes, in the case of Nepal, some of these projects are
delayed for years with cost overruns. In such a situation, an insurer might be
unable to pay the insured money to its clients. It is a sensitive sector.
The share market has seen a huge
upheaval due to the rumour of capital increment of the insurance companies. The
NEPSE index went up as the price of the shares of insurance companies shot up,
but the index dipped with the insurance sub-index getting reduced by more than
600 points in the last few weeks. Isn't this anarchy?
Investors
spread rumours that the paid-up capital of insurance companies would be raised
to Rs. 4-5 billion. The draft of the new insurance act has this provision.
Investment in the capital market should be for returns, not for gain, but
investors in Nepal are concentrated on making gains from their investment. The IB
will put in efforts not to allow anyone to benefit from such rumours in the
future. I would like to inform every investor and the general people that the
paid up capital of insurance companies won't be raised to Rs. 4-5 billion, it
will be far below that.
Insurance companies are accused of being poor
in financial governance. What are your plans to improve the situation?
Every
company must adhere to the rules for better financial governance. The IB won't
compromise in this regard. It will implement tested rules and regulations from
the international market to improve governance in the insurance companies along
with the capacity building of the Board. Monitoring and evaluation will be
conducted on a regular basis.
Insurance agents have succeeded in
securing favourable decisions from the IB. Don't you think it will adversely
affect financial governance in the companies?
The
agents staged an agitation for six months and halted transactions in the
companies. I asked them to hold discussion to find an amicable solution within
a month. The decision has come as a temporary solution for a short period. A permanent
solution will be sought at the earliest through dialogue.
Do you think the Nepalese going to
India in search of work will be encouraged to get approval from the government
as per the announcement of the Prime Minister last week?
This
is not about issuing work permit to the workers and creating bureaucratic
hassles before they leave the country in search of work. We are trying to
create a mechanism to assign an identity to every Nepali who leaves the country
for employment. After the implementation of this plan, Nepalese working in
India will have the facility of insurance that will cover accident, critical
diseases and even death, which will benefit the worker and his/her family. The
announcement that the Prime Minister made last week will facilitate the workers
abroad and their families here.
(Published in The Rising Nepal daily.)