Kathmandu, Nov. 27
Deputy Governor of the Nepal Rastra Bank
(NRB), Nilam Dhungana, said while economic recovery seems promising for Nepal,
rising imports and stagnant remittances have created pressure on current
account and foreign reserves.
At a time when the global economic recovery
is picking up, new variants of coronavirus are creating uncertainty in the
recovery path, she said while speaking at 'Conference on leadership development
for the new normal' organised by the Banking Finance and Insurance Institute of
Nepal (BFIN) in the Capital on Saturday.
However, COVID-19 pandemic inspired a rapid
growth in digital financial services. "Increasing use of digital financial
services has lowered transaction costs by maximizing the economies of scale, has
made it possible to connect the population without access to financial services
and has removed the barriers of providing financial services such as geographical
distances, lack of identification and lack of formal income," said
Dhungana.
According to her, during the last 16
months, average number of monthly transactions through digital instruments
increased by 86 per cent and average transaction volume has gone up by 70 per
cent while QR payments saw six-fold increase.
Stating that the crisis could challenge
even the most experienced leaders of the financial industry as it could evolve
into most unexpected and complicated scenarios, Dhungana said that there was a
need of the leadership that could take bold and decisive actions for remaining
competitive and making the financial industry resilient to the crisis.
Former Governor of the NRB, Dr. Chiranjibi
Nepal, said that the BFIs should work to create and maintain public trust on
them.
"The COVID-19 has changed the way of
conducting business and banking. After one-and-a-half year, we had the vaccines
and recently, a new variant of the coronavirus has emerged in Africa which is
resistant to the vaccines developed so far," he said while adding that the
leadership should be more pro-active to adjust the business according to the
demand of the rapidly changing environment.
According to Dr. Nepal, BFIs are facing four
major situations in the new normal - low interest rates and elevated risk
costs, challenge in finding new areas of business in the post-COVID scenario,
need to meet the demand of digital solutions from the customers, and the threat
society feels and faces during the pandemic.
"Digital transformation of banking and
business is the demand of the new normal, so the leaders should define the
guidelines for the promotion and implementations of digital banking," he
said.
Dr. Nepal suggested the leadership in
banking and financial sector to be more pragmatic, flexible, lead by example,
and be a mentor.
Dr. Duvvuri Subbarao, Former Governor of the
Reserve Bank of India, suggested the BFIs to look for the long-term benefits.
Former Governor
of Bangladesh Bank, Dr. Atiur Rahman, said that every institution should have a
culture of ownership in the part of the employees.
The one-day conference was attended by the board of directors, chief
executive officers and top executives of banks and financial institutions, insurance
companies, senior government officials, and leaders of public and private
industries.
Likewise, experts from
India, Bangladesh, Nepal and Sri Lanka made their presentations at the
conference.
Published in The Rising Nepal daily on 28 November 2021.
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